Like so many businesses across the country, COVID-19 has had a big impact on our East Leake branch. It has been challenging to provide the best urgent and emergency vet cover for our clients whilst maintaining a safe working environment for our clients, their pets and our practice colleagues.
It is therefore with regret that we have taken the difficult decision to permanently close East Leake from Friday 13th August 2021.
We sincerely apologise for any inconvenience caused.
What this means for our clients
All records will be transferred to our main site in Shaw Street, Nottingham. We confirm that clients’ accounts with pet clinical histories are held within the secure Ruddington Vets database, accessible by the team at Shaw Street. This enables us to continue to give care to our clients’ pets, without interruptions or delay.
Shaw Street is open for longer hours including all day on Saturday giving a greater availability of appointments. The team looks forward to welcoming our East Leake clients and their pets.
Healthy Pet Club
Memberships of The Healthy Pet Club, together with account details, will automatically transfer to Shaw Street where clients can continue to enjoy their usual discounts and savings.
Please note: there will be a change in the Healthy Pet Club reference number, which will show as different on bank statements for the monthly direct debit. For any concerns regarding membership, please contact firstname.lastname@example.org.
How to contact us
Clients with any concerns about the health or welfare of their pet, the permanent closure of East Leake or wishing to arrange a pre-booked appointment for their pet, please call us.
East Leake – up to 13th August 2021
Tel: 01509 852345
From 14th August 2021
Ruddington, Shaw Street
Tel: 01159 212155
Out of Hours
This change will not affect our Out of Hours, emergency service.
Please call to book an appointment before attending the practice. This includes for the collection of flea and worming treatment, other medication and food.
Our Shaw Street team look forward to welcoming our East Leake clients.